Hello...

Hi, I’m Melissa Poole—a dynamic sales and operations leader with over 20 years of experience driving growth, building brands, and leading high-performing teams across industries like hospitality, senior living, and retail. My career has always centered around one key focus: creating meaningful results through strategic leadership and exceptional service.

From managing multimillion-dollar wine territories across the Southeastern U.S. to leading senior living communities with empathy and precision, I’ve developed a deep understanding of how to connect with customers, inspire teams, and deliver on big goals. I bring a unique mix of entrepreneurial spirit and operational discipline, with a track record of turning complex challenges into streamlined, scalable success.

Whether I’m optimizing occupancy in a competitive market, launching a regional initiative, or mentoring staff toward their next milestone, I operate with integrity, curiosity, and a customer-first mindset. I believe in data-informed decisions, clear communication, and staying two steps ahead—because excellence is never accidental.

Outside the office, I’m equally passionate about the things that bring joy and balance to life: painting, interior design and decor, or pairing the perfect wine with a custom created meal, or finding peace in wide-open spaces.

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